iSAMS MIS incident

Ed:Gen - Admissions Portal Down - 14/07/2026

Resolved after 21 minutes, affecting London (UK) Data Centre, on July 14, 2026.

investigating Jul 14, 2026, 07:18 AM UTC

Dear Customers, This issue is now resolved. We apologise for any inconvenience caused by this issue.

Started
Jul 14, 2026, 07:00 AM UTC
Resolved
Jul 14, 2026, 07:21 AM UTC
Duration
21m
Detected by Pingoru
Jul 14, 2026, 07:00 AM UTC

Affected components

London (UK) Data Centre

Update timeline

  1. investigating Jul 14, 2026, 07:00 AM UTC

    Dear customers, We are aware of an issue affecting Admissions Portal for all Ed:Gen schools. Our DevOps team are actively working on a solution to bring these services back on line as a matter of urgency. We are sorry for the issues you may be experiencing, we will continue to share updates through our service status page.

  2. investigating Jul 14, 2026, 07:18 AM UTC

    Dear Customers, This issue is now resolved. We apologise for any inconvenience caused by this issue.

  3. resolved Jul 14, 2026, 07:21 AM UTC

    This incident has been resolved.

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