iSAMS MIS incident

iSAMS and Ed:Gen 12/12/2024

Resolved after 38 minutes, affecting London (UK) Data Centre, on December 12, 2024.

resolved Dec 12, 2024, 09:32 AM UTC

Dear Customers, Our resolution team have identified the issues and resolved. Please accept our apologies for any inconvenience caused. Kind regards

Started
Dec 12, 2024, 08:53 AM UTC
Resolved
Dec 12, 2024, 09:32 AM UTC
Duration
38m
Detected by Pingoru
Dec 12, 2024, 08:53 AM UTC

Affected components

London (UK) Data Centre

Update timeline

  1. investigating Dec 12, 2024, 08:53 AM UTC

    Dear Customers, We are aware of an issue impacting on one of our servers. This is being investigated now by our resolution team and treated as a priority. We will provide further updates on our status page and on any tickets raised as a matter of urgency. We apologise for any inconvenience.

  2. resolved Dec 12, 2024, 09:32 AM UTC

    Dear Customers, Our resolution team have identified the issues and resolved. Please accept our apologies for any inconvenience caused. Kind regards

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