Resolved after 1 hour 46 minutes, affecting London (UK) Data Centre, on April 2, 2025.
Dear Customers, This issue has now been resolved and service fully resumed. Should you be experiencing further issues please contact the service centre as a matter of urgency. Please accept our apologies for any inconvenience during this period.
Affected components
Update timeline
- identified Apr 02, 2025, 07:09 AM UTC
Dear Customers, We are aware of an issue affecting one iSAMS server. Our solutions team have identified the issue and are working on a solution now. Please accept our apologies for any disruption during this period. We will provide further updates via this status page and any tickets that are raised with customer support.
- resolved Apr 02, 2025, 08:56 AM UTC
Dear Customers, This issue has now been resolved and service fully resumed. Should you be experiencing further issues please contact the service centre as a matter of urgency. Please accept our apologies for any inconvenience during this period.
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