Resolved after 35 minutes, affecting London (UK) Data Centre, on August 1, 2025.
This issue has now been resolved and our team will continue to monitor. Should you still be experiencing any problems please contact our support desk. Please accept our apologies for any inconvenience.
Affected components
Update timeline
- identified Aug 01, 2025, 01:35 PM UTC
Dear Customers, We are aware of an issue affecting one of our servers. This is being investigated as a priority issue now. Further updates will be provided shortly through any tickets raised and through our status page. Please accept our apologies for any disruption during this period.
- monitoring Aug 01, 2025, 01:59 PM UTC
This issue has now been resolved and our team will continue to monitor. Should you still be experiencing any problems please contact our support desk. Please accept our apologies for any inconvenience.
- resolved Aug 01, 2025, 02:10 PM UTC
This incident has been resolved.
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