IP-API incident

Timeouts in some regions

Resolved after 3 hours 5 minutes, affecting Free API and Free API (Free API — Anycast Load Balancer) and 1 more, on May 26, 2026.

investigating May 26, 2026, 04:26 PM UTC

We have received several reports of connection timeouts with some networks, we are investigating.

Started
May 26, 2026, 04:26 PM UTC
Resolved
May 26, 2026, 07:31 PM UTC
Duration
3h 5m
Detected by Pingoru
May 26, 2026, 04:26 PM UTC

Affected components

Free APIFree API (Free API — Anycast Load Balancer)Free API (Free API — UK-London)Free API (Free API — AU-Sydney)Pro APIPro API (Pro API — US-Ashburn)Pro API (Pro API — US-Seattle)Pro API (Pro API — US-Los Angeles)Pro API (Pro API — US-Dallas)Pro API (Pro API — US-Miami)

Update timeline

  1. investigating May 26, 2026, 04:26 PM UTC

    We have received several reports of connection timeouts with some networks, we are investigating.

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