Resolved after 8 hours 39 minutes, affecting Support Tool, on September 21, 2026.
We are still working on resolving the technical issue.
Affected components
Support Tool
Update timeline
- identified Sep 21, 2026, 11:39 AM UTC
Due to a technical issue with our Support Tools, our Customer Service might not be able to answer all questions related to your account.
- identified Sep 21, 2026, 12:32 PM UTC
We are still working on resolving the technical issue.
- resolved Sep 21, 2026, 08:19 PM UTC
The systems are stable and all services are functioning normally again.
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