INVERS incident

Service Restrictions with the Mobile Carrier “Orange” in France

Resolved after 7 hours 40 minutes, affecting CloudBoxx 4G (LTE / 2G) and CloudBoxx 3G (3G / 2G), on June 18, 2026.

monitoring Jun 18, 2026, 01:55 PM UTC

We are continuing to monitor for any further issues.

Started
Jun 18, 2026, 07:13 AM UTC
Resolved
Jun 18, 2026, 02:53 PM UTC
Duration
7h 40m
Detected by Pingoru
Jun 18, 2026, 07:13 AM UTC

Affected components

CloudBoxx 4G (LTE / 2G)CloudBoxx 3G (3G / 2G)

Update timeline

  1. investigating Jun 18, 2026, 07:13 AM UTC

    The relevant internal INVERS teams and those of the connectivity provider are already looking into the issue and are working together to find a solution. This affects only 3G and 4G devices in France.

  2. investigating Jun 18, 2026, 08:43 AM UTC

    Our Carrier Partner is actively investigating the issue. We are closely coordinating with them and continuously monitoring the situation.

  3. investigating Jun 18, 2026, 10:56 AM UTC

    Our Carrier Partner continues to actively investigate the issue. We are closely coordinating with them and monitoring the situation.

  4. identified Jun 18, 2026, 12:47 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jun 18, 2026, 01:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jun 18, 2026, 01:55 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jun 18, 2026, 02:53 PM UTC

    This incident has been resolved.

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