Resolved after 3 hours 50 minutes, affecting CloudBoxx 1020 (LTE-M / 2G) and CloudBoxx 4G (LTE / 2G) and 1 more, on September 1, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
CloudBoxx 1020 (LTE-M / 2G)CloudBoxx 4G (LTE / 2G)CloudBoxx 3G (3G / 2G)
Update timeline
- investigating Sep 01, 2025, 11:05 AM UTC
We currently experience cellular connectivity issues with this network. Our devices will switch to an alternative network if possible, no action from our customers is necessary. We are investigating with our partner.
- investigating Sep 01, 2025, 11:09 AM UTC
We are continuing to investigate this issue.
- monitoring Sep 01, 2025, 12:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 01, 2025, 02:56 PM UTC
This incident has been resolved.
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