Intuitive Shipping incident

ShipStation rating impaired

Resolved after 12 minutes, affecting Rating, on November 20, 2024.

monitoring Nov 20, 2024, 08:02 PM UTC

We are performing critical maintenance on our system that may affect ShipStation rates. If you are solely using ShipStation rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase. We expect for service to return to normal shortly.

Started
Nov 20, 2024, 08:02 PM UTC
Resolved
Nov 20, 2024, 08:15 PM UTC
Duration
12m
Detected by Pingoru
Nov 20, 2024, 08:02 PM UTC

Affected components

Rating

Update timeline

  1. monitoring Nov 20, 2024, 08:02 PM UTC

    We are performing critical maintenance on our system that may affect ShipStation rates. If you are solely using ShipStation rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase. We expect for service to return to normal shortly.

  2. resolved Nov 20, 2024, 08:15 PM UTC

    Service has now been fully restored.

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