Intrinio incident

Delayed SIP Issue with CTA_A, & CTA_B

Resolved after 5 days 4 hours, affecting APIv2, on June 24, 2026.

monitoring Jun 24, 2026, 10:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 24, 2026, 03:19 PM UTC
Resolved
Jun 29, 2026, 07:30 PM UTC
Duration
5d 4h
Detected by Pingoru
Jun 24, 2026, 03:19 PM UTC

Affected components

APIv2

Update timeline

  1. investigating Jun 24, 2026, 03:19 PM UTC

    There is currently an issue receiving data for the CTA_A & CTA_B feeds on the 15 Minute Delayed SIP product. UTP is operating normally. Currently working with the upstream provider to get this resolved. Customers should use 15 Minute Delayed CBOE pricing as a fallback. All missing data will be backfilled.

  2. investigating Jun 24, 2026, 04:02 PM UTC

    Data on cta_a and cta_b is flowing again and catching up. Still investigating root cause.

  3. monitoring Jun 24, 2026, 10:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 29, 2026, 07:30 PM UTC

    This incident has been resolved.

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