Intralinks incident
Global Service Disruption Affecting Virtual Data Room (VDR), DealCentre AI (DCAI), InvestorVision (IV), and Support360
Resolved after 49 minutes, affecting Europe, Middle East and Africa and Australia, New Zealand and 1 more, on August 4, 2026.
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Affected components
Update timeline
- investigating Aug 04, 2026, 08:41 AM UTC
Our team is actively investigating the issue to determine the cause and implement a resolution. We will provide updates as more information becomes available.
- investigating Aug 04, 2026, 08:42 AM UTC
We are continuing to investigate this issue.
- investigating Aug 04, 2026, 09:16 AM UTC
Our teams continue to actively investigate the global service disruption affecting multiple products. We are working with the highest priority to identify the underlying cause and restore services as quickly as possible. We understand the impact this issue is having on our customers and sincerely appreciate your patience. We will provide further updates as soon as additional information becomes available.
- monitoring Aug 04, 2026, 09:28 AM UTC
A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- monitoring Aug 04, 2026, 09:28 AM UTC
A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- resolved Aug 04, 2026, 09:30 AM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
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