Intralinks incident

Email notifications for all products and services are currently unavailable.

Resolved after 2 hours 25 minutes, affecting Europe, Middle East and Africa and Australia, New Zealand and 1 more, on June 16, 2025.

resolved Jun 16, 2025, 09:11 PM UTC

Email services are fully restored. All backlogged emails have been processed. The service is now back to normal operation.

Started
Jun 16, 2025, 06:45 PM UTC
Resolved
Jun 16, 2025, 09:11 PM UTC
Duration
2h 25m
Detected by Pingoru
Jun 16, 2025, 06:45 PM UTC

Affected components

Europe, Middle East and AfricaAustralia, New ZealandEUEurope, Middle East and AfricaNorth AmericaAmericasEurope, Middle East and AfricaNorth America and Rest of the WorldEurope, Middle East and AfricaUS

Update timeline

  1. investigating Jun 16, 2025, 07:46 PM UTC

    We are working with our third-party email vendor on this issue.

  2. identified Jun 16, 2025, 08:18 PM UTC

    The issue has been identified. We are continuing to work with our third-party vendor.

  3. identified Jun 16, 2025, 08:44 PM UTC

    We are continuing to work with our third-party email vendor on this issue.

  4. monitoring Jun 16, 2025, 08:52 PM UTC

    Services have been restored. Email notifications are processing and email notifications will be delayed. We are monitoring the email queue to ensure all emails are processed.

  5. resolved Jun 16, 2025, 09:11 PM UTC

    Email services are fully restored. All backlogged emails have been processed. The service is now back to normal operation.

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