Resolved after 45 minutes, affecting Australia, New Zealand and Europe, Middle East and Africa and 1 more, on October 7, 2025.
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
Affected components
Update timeline
- investigating Oct 07, 2025, 06:10 PM UTC
We are currently investigating an issue with slowness when accessing VDRs.
- identified Oct 07, 2025, 06:39 PM UTC
We’ve identified the root cause of the issue and are actively working on a solution.
- monitoring Oct 07, 2025, 06:53 PM UTC
A fix has been implemented for the incident, and we are actively monitoring system performance to ensure the issue is fully resolved and services remain stable.
- resolved Oct 07, 2025, 06:56 PM UTC
The incident has been fully resolved, and all services are operating normally. We appreciate your patience and understanding while we worked to restore service.
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