Intermountain Health App incident

Viewing sent messages, and Clinic Documents may be temporarily unavailable at this time.

Minor Vendor's status page →

Resolved after 4 hours 31 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on November 20, 2024.

investigating Nov 20, 2024, 06:13 PM UTC

At this time the following features are unavailable: - Viewing sent messages - Viewing Clinic Documents We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

Started
Nov 20, 2024, 06:13 PM UTC
Resolved
Nov 20, 2024, 10:45 PM UTC
Duration
4h 31m
Detected by Pingoru
Nov 20, 2024, 06:13 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile AppGet Care Features

Update timeline

  1. investigating Nov 20, 2024, 06:13 PM UTC

    At this time the following features are unavailable: - Viewing sent messages - Viewing Clinic Documents We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

  2. resolved Nov 21, 2024, 03:50 PM UTC

    This incident has been resolved.

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