Intermountain Health App incident
Limitations with Online Scheduling and Messages
Minor Vendor's status page →
Resolved after 6 hours 8 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on April 21, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Online Patient PortalApple Mobile AppAndroid Mobile App
Update timeline
- investigating Apr 21, 2025, 02:33 PM UTC
At this time, users may experience issues with online scheduling functionality and access to their messages. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.
- investigating Apr 21, 2025, 07:30 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 21, 2025, 07:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2025, 08:41 PM UTC
This incident has been resolved.
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