Intercontinental Exchange Outage History

Intercontinental Exchange is up right now

Pingoru has recorded 397 incidents for Intercontinental Exchange: 397 in the last 12 months and 0 in the last 90 days.

Source: ice.com

397incidents recorded

397last 12 months

0last 90 days

19 hourstypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Intercontinental Exchange in April 2026, so earlier months are not shown. Hover a bar for its value.

Show as a table

Month	Incidents	Hours with an open incident
April 2026	14	121 of 720 (17%)
May 2026	168	744 of 744 (100%)
June 2026	130	679 of 720 (94%)
July 2026	85	378 of 744 (51%)
August 2026	0	0 of 744 (0%)
September 2026	0	0 of 720 (0%)
October 2026	0	0 of 593 (0%)

Incidents, newest first

Major June 16, 2026 Service Advisory: INC30656995: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3] 11h 42m Wireless: EMEA

Started Jun 16, 2026, 11:17 PM UTC· resolved Jun 17, 2026, 10:59 AM UTC

identified Jun 12, 2026, 12:07 AM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 14, 2026, 07:58 AM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: SUNDAY 14JUN2026 03:21 EDT (SUNDAY 14JUN2026 07:21 UTC) Reference #: INC30534100 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 15, 2026, 07:16 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL, USA [AUR] - EMEA will be impacted for the duration of this maintenance event. Location: Aurora, IL, USA [AUR] - EMEA Window Start Date/Time: MONDAY 15JUN2026 17:00 EDT (MONDAY 15JUN2026 21:00 UTC) Window End Date/Time: MONDAY 15JUN2026 18:00 EDT (MONDAY 15JUN2026 22:00 UTC) Reference #: CC62406702 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 16, 2026, 11:17 PM UTC

UPDATE:Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 16, 2026, 11:17 PM UTC

UPDATE:Service remains impacted due to weather. Further updates will be provided as they are received.

Read the full incident report →

Major June 16, 2026 Alert Advisory: ICE Bankruptcy and Foreclosure - Latency Issue 2d 3h Bankruptcy and Foreclosure

Started Jun 16, 2026, 02:27 PM UTC· resolved Jun 18, 2026, 06:15 PM UTC

identified Jun 16, 2026, 02:27 PM UTC

ICE Mortgage Technology is currently experiencing an issue that is impacting Bankruptcy and Foreclosure. Users have reported the following: Latency when navigating in the application Unable to complete milestone dates as the updates are not being saved Unable to open/read intercoms Runtime error message All appropriate levels of support are engaged. We will advise you once the issue is resolved. Please communicate this alert internally within your organization.
identified Jun 16, 2026, 02:27 PM UTC

ICE Mortgage Technology continues to work toward resolution of the ICE Bankruptcy and Foreclosure issue previously communicated in advisory A26-0616092541. All appropriate support teams are engaged.Please communicate this alert internally within your organization.
identified Jun 16, 2026, 02:27 PM UTC

The issue previously communicated under advisory A26-0616092541, which impacted the ICE Bankruptcy and Foreclosure application, will require an emergency change to resolve and will be implemented tonight starting at 10:00 PM ET. This change is expected to be completed by 10:15 PM ET. Users working in the application at the time the change is deployed will be logged off and will need to log back into the application.
identified Jun 16, 2026, 02:27 PM UTC

The issue previously communicated under advisory A26-0616092541 and A26-0616211918, which impacted the ICE Bankruptcy and Foreclosure application is still being researched. The emergency change made last night did not resolve all issues. All appropriate levels of support are engaged.We will advise you once the issue is resolved. Please communicate this alert internally within your organization.
identified Jun 16, 2026, 02:27 PM UTC

The issue previously communicated under advisories A26-0616092541, A26-0616211918 and A26-0617090556, which impacted the ICE Bankruptcy and Foreclosure application requires an additional emergency change to fully resolve. This change will be implemented tonight starting at 8:00 PM ET, with an expected completion time of 8:15 PM ET. Users working in the application during the deployment window are not expected to experience any disruption. If you encounter any issues following the change, please report them and include the following details to assist with timely investigation: Username Company Code Global ID Loan number RID number Screenshot of the application, including any error message Date and timestamp of when the error occurred (required for log review) Whether other users are experiencing the same issue Whether the issue is isolated to a single loan Steps taken prior to the error occurring All appropriate levels of support are engaged. We will advise you once the issue is resolved. Please communicate this alert internally within your organization.

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Critical June 16, 2026 Some users unable to login to Encompass smart client 1h 1m Encompass

Started Jun 16, 2026, 12:15 PM UTC· resolved Jun 16, 2026, 01:17 PM UTC

identified Jun 16, 2026, 12:15 PM UTC

We are aware of an issue where some users are experiencing difficulties logging in to the Encompass Smart Client. Our team is actively investigating the issue. We will provide updates as more information becomes available.

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Critical June 16, 2026 Encompass Login Issue 1h 22m Encompass

Started Jun 16, 2026, 01:08 AM UTC· resolved Jun 16, 2026, 02:30 AM UTC

identified Jun 16, 2026, 01:08 AM UTC

We are aware of an issue impacting users ability to login to Encompass. We are investigating a possible SSO issue as a critical priority.
identified Jun 16, 2026, 01:08 AM UTC

We have identified the issue and are actively working towards a resolution.
identified Jun 16, 2026, 01:08 AM UTC

We have identified the issue affecting Encompass SmartClient. Our Engineering team is currently working on a resolution. We will continue to porivde updates on our progress.

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Major June 15, 2026 Service Advisory: INC30597113: Service Impact: Wireless Degradation: Slough, UK [LD4] <-> Bergamo, Italy [IT3] 5h 15m Wireless: EMEA

Started Jun 15, 2026, 11:40 PM UTC· resolved Jun 16, 2026, 04:55 AM UTC

identified Jun 12, 2026, 12:07 AM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 14, 2026, 07:58 AM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: SUNDAY 14JUN2026 03:21 EDT (SUNDAY 14JUN2026 07:21 UTC) Reference #: INC30534100 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 15, 2026, 07:16 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL, USA [AUR] - EMEA will be impacted for the duration of this maintenance event. Location: Aurora, IL, USA [AUR] - EMEA Window Start Date/Time: MONDAY 15JUN2026 17:00 EDT (MONDAY 15JUN2026 21:00 UTC) Window End Date/Time: MONDAY 15JUN2026 18:00 EDT (MONDAY 15JUN2026 22:00 UTC) Reference #: CC62406702 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 15, 2026, 11:40 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: MONDAY 15JUN2026 18:33 EDT (MONDAY 15JUN2026 22:33 UTC) Reference #: INC30597113 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 15, 2026, 11:40 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: MONDAY 15JUN2026 18:33 EDT (MONDAY 15JUN2026 22:33 UTC) Reference #: INC30597113 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

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Major June 15, 2026 Service Advisory: INC30587662: Service Impact: Wireless Down: Markham, Toronto [MCC] <-> Mahwah, NJ, USA [MAH] 43m Wireless: Americas (Inter-State)

Started Jun 15, 2026, 08:07 PM UTC· resolved Jun 15, 2026, 08:51 PM UTC

identified Jun 15, 2026, 07:16 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL, USA [AUR] - Secaucus, NJ, USA [NY4] will be impacted for the duration of this maintenance event. Location: Aurora, IL, USA [AUR] - Secaucus, NJ, USA [NY4] Window Start Date/Time: MONDAY 15JUN2026 17:00 EDT (MONDAY 15JUN2026 21:00 UTC) Window End Date/Time: MONDAY 15JUN2026 18:00 EDT (MONDAY 15JUN2026 22:00 UTC) Reference #: CC62406702 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 15, 2026, 07:26 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TMX/TSX] - Mahwah, NJ, USA [MAH] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TMX/TSX] - Mahwah, NJ, USA [MAH] Window Start Date/Time: MONDAY 15JUN2026 19:00 EDT (MONDAY 15JUN2026 23:00 UTC) Window End Date/Time: MONDAY 15JUN2026 20:00 EDT (TUESDAY 16JUN2026 00:00 UTC) Reference #: CC62406480 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 15, 2026, 07:27 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TR2] - Mahwah, NJ, USA [MAH] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TR2] - Mahwah, NJ, USA [MAH] Window Start Date/Time: MONDAY 15JUN2026 19:00 EDT (MONDAY 15JUN2026 23:00 UTC) Window End Date/Time: MONDAY 15JUN2026 20:00 EDT (TUESDAY 16JUN2026 00:00 UTC) Reference #: CC62406480 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 15, 2026, 08:07 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow Services Impacted: Wireless data services traversing Toronto, Canada [TR2] - Mahwah, NJ, USA [MAH] are impacted by this event. Location: Toronto, Canada [TR2] - Mahwah, NJ, USA [MAH] Date/Time: MONDAY 15JUN2026 14:25 EDT (MONDAY 15JUN2026 18:25 UTC) Reference #: INC30587662 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 15, 2026, 08:07 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow Services Impacted: Wireless data services traversing Markham, Toronto [MCC] - Mahwah, NJ, USA [MAH] are impacted by this event. Location: Markham, Toronto [MCC] - Mahwah, NJ, USA [MAH] Date/Time: MONDAY 15JUN2026 14:25 EDT (MONDAY 15JUN2026 18:25 UTC) Reference #: INC30587662 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

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Major June 15, 2026 ICE Bankruptcy and Foreclosure - Latency Issue 4h 26m Bankruptcy and Foreclosure

Started Jun 15, 2026, 02:48 PM UTC· resolved Jun 15, 2026, 07:14 PM UTC

identified Jun 15, 2026, 02:48 PM UTC

ICE Mortgage Technology is currently experiencing latency that is impacting Bankruptcy and Foreclosure. As a result, users may be experiencing an outage or intermittent outages. All appropriate levels of support are engaged. We will advise you once the issue is resolved. Please communicate this alert internally within your organization.

Read the full incident report →

Critical June 14, 2026 Alert Advisory: ICE Loan Boarding Issue 8h 19m Loan Boarding

Started Jun 14, 2026, 06:26 PM UTC· resolved Jun 15, 2026, 02:46 AM UTC

identified Jun 14, 2026, 06:26 PM UTC

ICE Mortgage Technology is currently experiencing an issue that is impacting ICE Loan Boarding. As a result, users may be experiencing an outage or intermittent outages. All appropriate levels of support are engaged. We will advise you once the issue is resolved. Please communicate this alert internally within your organization.
identified Jun 14, 2026, 06:26 PM UTC

ICE Mortgage Technology continues to troubleshoot the ICE Loan Boarding issue that was previously communicated with advisory A26-0614141328. All appropriate levels of support are engaged. We will advise you once the issue is resolved. Please communicate this alert internally within your organization.

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Major June 14, 2026 Service Advisory: INC30535351: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3] 3h 28m Wireless: EMEA

Started Jun 14, 2026, 04:19 PM UTC· resolved Jun 14, 2026, 07:47 PM UTC

identified Jun 13, 2026, 07:56 PM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 13, 2026, 07:56 PM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 14, 2026, 07:58 AM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: SUNDAY 14JUN2026 03:21 EDT (SUNDAY 14JUN2026 07:21 UTC) Reference #: INC30534100 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 14, 2026, 04:19 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: SUNDAY 14JUN2026 11:41 EDT (SUNDAY 14JUN2026 15:41 UTC) Reference #: INC30535351 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 14, 2026, 04:19 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: SUNDAY 14JUN2026 11:41 EDT (SUNDAY 14JUN2026 15:41 UTC) Reference #: INC30535351 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

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Major June 14, 2026 Service Advisory: INC30534100: Service Impact: Wireless Degradation: Slough, UK [LD4] <-> Bergamo, Italy [IT3] 4h 37m Wireless: EMEA

Started Jun 14, 2026, 07:58 AM UTC· resolved Jun 14, 2026, 12:36 PM UTC

identified Jun 13, 2026, 07:56 PM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 13, 2026, 07:56 PM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 13, 2026, 07:56 PM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 14, 2026, 07:58 AM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: SUNDAY 14JUN2026 03:21 EDT (SUNDAY 14JUN2026 07:21 UTC) Reference #: INC30534100 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 14, 2026, 07:58 AM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: SUNDAY 14JUN2026 03:21 EDT (SUNDAY 14JUN2026 07:21 UTC) Reference #: INC30534100 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

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Major June 14, 2026 Service Advisory: INC30534100: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3] 1d 11h Wireless: EMEA

Started Jun 14, 2026, 07:58 AM UTC· resolved Jun 15, 2026, 07:24 PM UTC

identified Jun 11, 2026, 08:02 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Basildon, UK [BAS] - London, UK [THL] will be impacted for the duration of this maintenance event. Location: Basildon, UK [BAS] - London, UK [THL] Window Start Date/Time: SUNDAY 14JUN2026 05:00 EDT (SUNDAY 14JUN2026 09:00 UTC) Window End Date/Time: SUNDAY 14JUN2026 15:00 EDT (SUNDAY 14JUN2026 19:00 UTC) Reference #: CC62322501 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 08:02 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Basildon, UK [BAS] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: Basildon, UK [BAS] - Bergamo, Italy [IT3] Window Start Date/Time: SUNDAY 14JUN2026 05:00 EDT (SUNDAY 14JUN2026 09:00 UTC) Window End Date/Time: SUNDAY 14JUN2026 15:00 EDT (SUNDAY 14JUN2026 19:00 UTC) Reference #: CC62322501 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 08:32 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Slough, UK [LD4] - London, UK [THL] will be impacted for the duration of this maintenance event. Location: Slough, UK [LD4] - London, UK [THL] Window Start Date/Time: SATURDAY 13JUN2026 04:00 EDT (SATURDAY 13JUN2026 08:00 UTC) Window End Date/Time: SATURDAY 13JUN2026 13:00 EDT (SATURDAY 13JUN2026 17:00 UTC) Reference #: CC62246549 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 12, 2026, 12:07 AM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 14, 2026, 07:58 AM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: SUNDAY 14JUN2026 03:21 EDT (SUNDAY 14JUN2026 07:21 UTC) Reference #: INC30534100 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

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Major June 13, 2026 Service Advisory: INC30530095: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3] 7h 11m Wireless: EMEA

Started Jun 13, 2026, 08:49 PM UTC· resolved Jun 14, 2026, 04:01 AM UTC

identified Jun 13, 2026, 07:56 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Basildon, UK [BAS] - Frankfurt, Germany [FR2] are impacted by this event. Location: Basildon, UK [BAS] - Frankfurt, Germany [FR2] Date/Time: SATURDAY 13JUN2026 15:21 EDT (SATURDAY 13JUN2026 19:21 UTC) Reference #: INC30529668 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 13, 2026, 07:56 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Frankfurt, Germany [FR2] are impacted by this event. Location: London, UK [THL] - Frankfurt, Germany [FR2] Date/Time: SATURDAY 13JUN2026 15:21 EDT (SATURDAY 13JUN2026 19:21 UTC) Reference #: INC30529668 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 13, 2026, 07:56 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Frankfurt, Germany [FR2] are impacted by this event. Location: Slough, UK [LD4] - Frankfurt, Germany [FR2] Date/Time: SATURDAY 13JUN2026 15:21 EDT (SATURDAY 13JUN2026 19:21 UTC) Reference #: INC30529668 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 13, 2026, 08:49 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: SATURDAY 13JUN2026 16:08 EDT (SATURDAY 13JUN2026 20:08 UTC) Reference #: INC30530095 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 13, 2026, 08:49 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: SATURDAY 13JUN2026 16:08 EDT (SATURDAY 13JUN2026 20:08 UTC) Reference #: INC30530095 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

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Major June 13, 2026 Service Advisory: INC30530095: Service Impact: Wireless Degradation: Slough, UK [LD4] <-> Bergamo, Italy [IT3] 1d 14h Low Latency: EMEA

Started Jun 13, 2026, 08:49 PM UTC· resolved Jun 15, 2026, 11:43 AM UTC

identified Jun 11, 2026, 04:15 AM UTC

Description of Work: Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: B side services traversing Slough, UK [LD4] - London, UK [IX1] will be impacted for the duration of this maintenance event. Services Not Impacted: A side services traversing Slough, UK [LD4] - London, UK [IX1] will not be impacted for the duration of this maintenance event. Location: Slough, UK [LD4] - London, UK [IX1] Window Start Date/Time: THURSDAY 11JUN2026 16:00 EDT (THURSDAY 11JUN2026 20:00 UTC) Window End Date/Time: THURSDAY 11JUN2026 18:59 EDT (THURSDAY 11JUN2026 22:59 UTC) Reference #: CHG1438001 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 04:56 AM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: B side services traversing New York, NY, USA [111 8th] - London, UK [LON1] are impacted by this event. Services Not Impacted: A side services traversing New York, NY, USA [111 8th] - London, UK [LON1] are not impacted by this event. Location: New York, NY, USA [111 8th] - London, UK [LON1] Window Start Date/Time: SATURDAY 13JUN2026 00:00 EDT (SATURDAY 13JUN2026 04:00 UTC) Window End Date/Time: SATURDAY 13JUN2026 08:00 EDT (SATURDAY 13JUN2026 12:00 UTC) Reference #: CC62216536 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 03:21 PM UTC

Description of Work: Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A side services traversing Frankfurt, Germany [FR2] will be impacted for the duration of this maintenance event. Services Not Impacted: B side services traversing Frankfurt, Germany [FR2] will not be impacted for the duration of this maintenance event. Location: Frankfurt, Germany [FR2] Window Start Date/Time: SATURDAY 11JUL2026 05:00 EDT (SATURDAY 11JUL2026 09:00 UTC) Window End Date/Time: SATURDAY 11JUL2026 08:00 EDT (SATURDAY 11JUL2026 12:00 UTC) Reference #: CHG1437559 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 13, 2026, 08:49 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: SATURDAY 13JUN2026 16:08 EDT (SATURDAY 13JUN2026 20:08 UTC) Reference #: INC30530095 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 13, 2026, 08:49 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: SATURDAY 13JUN2026 16:08 EDT (SATURDAY 13JUN2026 20:08 UTC) Reference #: INC30530095 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

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Critical June 12, 2026 User Forums Currently Inaccessible 15h 4m Technical Support User Forums

Started Jun 12, 2026, 06:05 PM UTC· resolved Jun 13, 2026, 09:10 AM UTC

identified Jun 12, 2026, 06:05 PM UTC

We are aware of an issue preventing access to the Encompass and Developer User Forums. We are planning on resolving this issue tonight 10pm PT.

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Major June 12, 2026 NYSE Arca Equities: Drop Copy Issue 11m NYSE Arca Equities

Started Jun 12, 2026, 02:00 PM UTC· resolved Jun 12, 2026, 02:12 PM UTC

identified Apr 27, 2026, 04:18 PM UTC

As noted in prior market status notices, April 27, 2026 was the first day national securities exchanges were scheduled to publish odd lot information to the SIPs. Due to a defect in the software release supporting this change, NYSE Group Equities Exchanges (the "NYSE Exchanges") published incorrect odd lot information on April 27th for certain symbols (the "Impacted Symbols"), suspended odd lot publication for April 28th, and then resumed odd lot publication to the SIPs on April 29th without further issue after the defect was fixed. A list of the Impacted Symbols, per NYSE Exchange, is attached.
identified Jun 12, 2026, 02:00 PM UTC

NYSE Arca Equities is currently experiencing delayed messages on subset of Pillar Drop Copy sessions.

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Major June 12, 2026 Service Advisory: INC30460725: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3] 1d 12h Wireless: EMEA

Started Jun 12, 2026, 12:07 AM UTC· resolved Jun 13, 2026, 12:44 PM UTC

identified Jun 11, 2026, 08:02 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Basildon, UK [BAS] - London, UK [THL] will be impacted for the duration of this maintenance event. Location: Basildon, UK [BAS] - London, UK [THL] Window Start Date/Time: SUNDAY 14JUN2026 05:00 EDT (SUNDAY 14JUN2026 09:00 UTC) Window End Date/Time: SUNDAY 14JUN2026 15:00 EDT (SUNDAY 14JUN2026 19:00 UTC) Reference #: CC62322501 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 08:02 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Basildon, UK [BAS] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: Basildon, UK [BAS] - Bergamo, Italy [IT3] Window Start Date/Time: SUNDAY 14JUN2026 05:00 EDT (SUNDAY 14JUN2026 09:00 UTC) Window End Date/Time: SUNDAY 14JUN2026 15:00 EDT (SUNDAY 14JUN2026 19:00 UTC) Reference #: CC62322501 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 08:32 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Slough, UK [LD4] - London, UK [THL] will be impacted for the duration of this maintenance event. Location: Slough, UK [LD4] - London, UK [THL] Window Start Date/Time: SATURDAY 13JUN2026 04:00 EDT (SATURDAY 13JUN2026 08:00 UTC) Window End Date/Time: SATURDAY 13JUN2026 13:00 EDT (SATURDAY 13JUN2026 17:00 UTC) Reference #: CC62246549 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 12, 2026, 12:07 AM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: THURSDAY 11JUN2026 16:52 EDT (THURSDAY 11JUN2026 20:52 UTC) Reference #: INC30460725 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 12, 2026, 12:07 AM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 12, 2026, 12:07 AM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: THURSDAY 11JUN2026 16:52 EDT (THURSDAY 11JUN2026 20:52 UTC) Reference #: INC30460725 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 12, 2026, 12:07 AM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

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Major June 12, 2026 Service Advisory: INC30460725: Service Impact: Wireless Degradation: Slough, UK [LD4] <-> Bergamo, Italy [IT3] 1d 19h Wireless: EMEA

Started Jun 12, 2026, 12:07 AM UTC· resolved Jun 13, 2026, 08:04 PM UTC

identified Jun 11, 2026, 08:02 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Basildon, UK [BAS] - Frankfurt, Germany [FR2] will be impacted for the duration of this maintenance event. Location: Basildon, UK [BAS] - Frankfurt, Germany [FR2] Window Start Date/Time: SUNDAY 14JUN2026 05:00 EDT (SUNDAY 14JUN2026 09:00 UTC) Window End Date/Time: SUNDAY 14JUN2026 15:00 EDT (SUNDAY 14JUN2026 19:00 UTC) Reference #: CC62322501 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 08:02 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Basildon, UK [BAS] - London, UK [THL] will be impacted for the duration of this maintenance event. Location: Basildon, UK [BAS] - London, UK [THL] Window Start Date/Time: SUNDAY 14JUN2026 05:00 EDT (SUNDAY 14JUN2026 09:00 UTC) Window End Date/Time: SUNDAY 14JUN2026 15:00 EDT (SUNDAY 14JUN2026 19:00 UTC) Reference #: CC62322501 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 08:02 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Basildon, UK [BAS] - Bergamo, Italy [IT3] will be impacted for the duration of this maintenance event. Location: Basildon, UK [BAS] - Bergamo, Italy [IT3] Window Start Date/Time: SUNDAY 14JUN2026 05:00 EDT (SUNDAY 14JUN2026 09:00 UTC) Window End Date/Time: SUNDAY 14JUN2026 15:00 EDT (SUNDAY 14JUN2026 19:00 UTC) Reference #: CC62322501 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 08:32 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Slough, UK [LD4] - London, UK [THL] will be impacted for the duration of this maintenance event. Location: Slough, UK [LD4] - London, UK [THL] Window Start Date/Time: SATURDAY 13JUN2026 04:00 EDT (SATURDAY 13JUN2026 08:00 UTC) Window End Date/Time: SATURDAY 13JUN2026 13:00 EDT (SATURDAY 13JUN2026 17:00 UTC) Reference #: CC62246549 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 12, 2026, 12:07 AM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 12, 2026, 12:07 AM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

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Major June 12, 2026 Service Advisory: INC30460679: Service Impact: Wireless Degradation: Aurora, IL, USA [AUR] <-> Mahwah, NJ, USA [MAH] 15h 17m Wireless: Americas (Inter-State)

Started Jun 12, 2026, 12:06 AM UTC· resolved Jun 12, 2026, 03:24 PM UTC

identified Jun 08, 2026, 09:16 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:Wireless services traversing Aurora, IL, USA [AUR] - Secaucus, NJ, USA [NY4] will be impacted for the duration of this maintenance event. Location:Aurora, IL, USA [AUR] - Secaucus, NJ, USA [NY4] Window Start Date/Time:MONDAY 08JUN2026 17:00 EDT (MONDAY 08JUN2026 21:00 UTC) Window End Date/Time:MONDAY 08JUN2026 18:00 EDT (MONDAY 08JUN2026 22:00 UTC) Reference #:CC62201069 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions
identified Jun 09, 2026, 12:11 PM UTC

Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Toronto, Canada [TMX/TSX] - Mahwah, NJ, USA [MAH] will be impacted for the duration of this maintenance event. Location: Toronto, Canada [TMX/TSX] - Mahwah, NJ, USA [MAH] Window Start Date/Time: MONDAY 08JUN2026 20:00 EDT (TUESDAY 09JUN2026 00:00 UTC) Window End Date/Time: MONDAY 08JUN2026 21:00 EDT (TUESDAY 09JUN2026 01:00 UTC) Reference #: CC62200995 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 03:30 AM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL, USA [AUR] - Mahwah, NJ, USA [MAH] will be impacted for the duration of this maintenance event. Location: Aurora, IL, USA [AUR] - Mahwah, NJ, USA [MAH] Window Start Date/Time: WEDNESDAY 17JUN2026 18:00 EDT (WEDNESDAY 17JUN2026 22:00 UTC) Window End Date/Time: WEDNESDAY 17JUN2026 19:00 EDT (WEDNESDAY 17JUN2026 23:00 UTC) Reference #: CC62289675 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 02:02 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:Wireless services traversing Aurora, IL, USA [AUR] - Mahwah, NJ, USA [MAH] will be impacted for the duration of this maintenance event. Location:Aurora, IL, USA [AUR] - Mahwah, NJ, USA [MAH] Window Start Date/Time:THURSDAY 11JUN2026 10:00 EDT (THURSDAY 11JUN2026 14:00 UTC) Window End Date/Time:SUNDAY 14JUN2026 17:00 EDT (SUNDAY 14JUN2026 21:00 UTC) Reference #:CC62311389 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions
identified Jun 12, 2026, 12:06 AM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Aurora, IL, USA [AUR] - Mahwah, NJ, USA [MAH] are impacted by this event. Location: Aurora, IL, USA [AUR] - Mahwah, NJ, USA [MAH] Date/Time: THURSDAY 11JUN2026 16:53 EDT (THURSDAY 11JUN2026 20:53 UTC) Reference #: INC30460679 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 12, 2026, 12:06 AM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.

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Major June 11, 2026 NYSE Arca Equities: Drop Copy Issue - Under Investigation 1h 14m NYSE Arca Equities

Started Jun 11, 2026, 05:38 PM UTC· resolved Jun 11, 2026, 06:53 PM UTC

identified Apr 27, 2026, 04:18 PM UTC

As noted in prior market status notices, April 27, 2026 was the first day national securities exchanges were scheduled to publish odd lot information to the SIPs. Due to a defect in the software release supporting this change, NYSE Group Equities Exchanges (the "NYSE Exchanges") published incorrect odd lot information on April 27th for certain symbols (the "Impacted Symbols"), suspended odd lot publication for April 28th, and then resumed odd lot publication to the SIPs on April 29th without further issue after the defect was fixed. A list of the Impacted Symbols, per NYSE Exchange, is attached.
identified Jun 11, 2026, 05:38 PM UTC

NYSE Arca Equities is currently investigating a reported technical issue regarding client connectivity to a subset of Pillar Drop Copy sessions.

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Major June 11, 2026 Alert Advisory - ICE Bankruptcy and Foreclosure Document Upload Issue 5h 34m Bankruptcy and Foreclosure

Started Jun 11, 2026, 02:38 PM UTC· resolved Jun 11, 2026, 08:12 PM UTC

identified Jun 11, 2026, 02:38 PM UTC

ICE Mortgage Technology is currently experiencing an issue that is impacting ICE Bankruptcy and Foreclosure document uploads. As a result, users may be experiencing errors when attempting to upload documents within the application. All appropriate levels of support are engaged. We will advise you once the issue is resolved. Please communicate this alert internally within your organization.

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Major June 11, 2026 Vendor Mandated Maintenance: CC62077213: Service Impact: A side services: Chicago, IL, USA [350C] <-> Tokyo, Japan [TY3] 20h 16m Low Latency: Americas

Started Jun 11, 2026, 07:08 AM UTC· resolved Jun 12, 2026, 03:25 AM UTC

identified Jun 08, 2026, 10:08 AM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A side services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are impacted by this event. Services Not Impacted: B side services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are not impacted by this event. Location: Newark, NJ, USA [165H] - Paris, France [PAR2] Window Start Date/Time: MONDAY 08JUN2026 16:00 EDT (MONDAY 08JUN2026 20:00 UTC) Window End Date/Time: MONDAY 08JUN2026 22:00 EDT (TUESDAY 09JUN2026 02:00 UTC) Reference #: CC62140976 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 08, 2026, 04:32 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A side services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are impacted by this event. Services Not Impacted: B side services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are not impacted by this event. Location: Newark, NJ, USA [165H] - Paris, France [PAR2] Window Start Date/Time: WEDNESDAY 10JUN2026 16:00 EDT (WEDNESDAY 10JUN2026 20:00 UTC) Window End Date/Time: THURSDAY 11JUN2026 00:00 EDT (THURSDAY 11JUN2026 04:00 UTC) Reference #: CC62193817 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 08, 2026, 08:58 PM UTC

Description of Work: Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A side services traversing New York, NY, USA [111 8th] - Carteret, NJ, USA [CAR] will be impacted for the duration of this maintenance event. Services Not Impacted: B side services traversing New York, NY, USA [111 8th] - Carteret, NJ, USA [CAR] will not be impacted for the duration of this maintenance event. Location: New York, NY, USA [111 8th] - Carteret, NJ, USA [CAR] Window Start Date/Time: WEDNESDAY 10JUN2026 21:05 EDT (THURSDAY 11JUN2026 01:05 UTC) Window End Date/Time: WEDNESDAY 10JUN2026 23:59 EDT (THURSDAY 11JUN2026 03:59 UTC) Reference #: CHG1436368 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 09, 2026, 09:20 AM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A side services traversing Chicago, IL, USA [350C] - New York, NY, USA [111 8th] are impacted by this event. Services Not Impacted: B side services traversing Chicago, IL, USA [350C] - New York, NY, USA [111 8th] are not impacted by this event. Location: Chicago, IL, USA [350C] - New York, NY, USA [111 8th] Window Start Date/Time: SUNDAY 28JUN2026 20:00 EDT (MONDAY 29JUN2026 00:00 UTC) Window End Date/Time: MONDAY 29JUN2026 05:00 EDT (MONDAY 29JUN2026 09:00 UTC) Reference #: CC62193596 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 10, 2026, 03:57 PM UTC

ICE Data Services Network Operations has detected a service event as per below details: Service Event Details: Impact: Loss of data flow, switch hits and/or increased latency. Services Impacted: B side services traversing Toronto, Canada [TR1] - Chicago, IL, USA [350C] are impacted by this event. Services Not Impacted: A side services traversing Toronto, Canada [TR1] - Chicago, IL, USA [350C] are not impacted by this event. Location: Toronto, Canada [TR1] - Chicago, IL, USA [350C] Date/Time: WEDNESDAY 10JUN2026 10:57 EDT (WEDNESDAY 10JUN2026 14:57 UTC) Reference #: INC30368155 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 10, 2026, 03:57 PM UTC

UPDATE: Restoration efforts are ongoing. No ETR is currently available. Further updates will be provided as they are received.
identified Jun 11, 2026, 02:28 AM UTC

Description of Work: Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A side services traversing Secaucus, NJ, USA [NY4] will be impacted for the duration of this maintenance event. Services Not Impacted: B side services traversing Secaucus, NJ, USA [NY4] will not be impacted for the duration of this maintenance event. Location: Secaucus, NJ, USA [NY4] Window Start Date/Time: SATURDAY 13JUN2026 02:05 EDT (SATURDAY 13JUN2026 06:05 UTC) Window End Date/Time: SATURDAY 13JUN2026 06:00 EDT (SATURDAY 13JUN2026 10:00 UTC) Reference #: CHG1438808 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 04:55 AM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: B side services traversing New York, NY, USA [111 8th] - London, UK [LON1] are impacted by this event. Services Not Impacted: A side services traversing New York, NY, USA [111 8th] - London, UK [LON1] are not impacted by this event. Location: New York, NY, USA [111 8th] - London, UK [LON1] Window Start Date/Time: SATURDAY 13JUN2026 00:00 EDT (SATURDAY 13JUN2026 04:00 UTC) Window End Date/Time: SATURDAY 13JUN2026 08:00 EDT (SATURDAY 13JUN2026 12:00 UTC) Reference #: CC62216536 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 11, 2026, 07:08 AM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: A side services traversing Chicago, IL, USA [350C] - Tokyo, Japan [TY3] are impacted by this event. Services Not Impacted: B side services traversing Chicago, IL, USA [350C] - Tokyo, Japan [TY3] are not impacted by this event. Location: Chicago, IL, USA [350C] - Tokyo, Japan [TY3] Window Start Date/Time: SATURDAY 13JUN2026 11:00 EDT (SATURDAY 13JUN2026 15:00 UTC) Window End Date/Time: SATURDAY 13JUN2026 21:00 EDT (SUNDAY 14JUN2026 01:00 UTC) Reference #: CC62077213 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

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Major June 10, 2026 A26-0610141947 Alert Advisory - Invoicing and Bulk Import Errors -Update 2h 37m Invoicing

Started Jun 10, 2026, 05:23 PM UTC· resolved Jun 10, 2026, 08:01 PM UTC

identified Jun 10, 2026, 05:23 PM UTC

ICE Mortgage Technology is currently experiencing an issue with ICE Invoicing impacting uploading documents within the Invoicing application and bulk import not available errors. All appropriate levels of support are engaged. We will advise you once the issue is resolved. Please communicate this alert internally within your organization.
identified Jun 10, 2026, 05:23 PM UTC

Following further analysis under advisory A26-0610124148, ICE has identified that this issue may impact any application supporting document upload functionality. These potentially affected ICE applications include Claims, Invoicing, Bankruptcy Proof of Claim, and Credit Bureau Management. We will advise you once the issue is resolved. Please communicate this alert internally within your organization.

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Major June 10, 2026 Document Conversion Attachment Error 17h 12m Encompass Services and Partner Network

Started Jun 10, 2026, 03:50 PM UTC· resolved Jun 11, 2026, 09:02 AM UTC

identified Jun 10, 2026, 03:50 PM UTC

We are investigating reports related to 'WinAPI error code 193' and attachment failures during Document Conversion after running legacy integrations. Our teams are actively investigating the cause and will provide updates as more information becomes available.
identified Jun 10, 2026, 03:50 PM UTC

We have identified an issue introduced in the Encompass SmartClient 26.1.0.4 Critical Patch release the night of 6/9/2026, which introduced failures during Document Conversion after running legacy integrations. We are evaluating a permanent resolution for this now. As an immediate workaround for this issue, rolling back the 26.1.0.4 client side update within Admin Tools Version Manager will resolve this issue.

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Major June 10, 2026 Service Advisory: INC30368388: Service Impact: Wireless Degradation: London, UK [THL] <-> Bergamo, Italy [IT3] 7h 47m Wireless: EMEA

Started Jun 10, 2026, 03:23 PM UTC· resolved Jun 10, 2026, 11:11 PM UTC

identified Jun 04, 2026, 11:11 PM UTC

UPDATE: Service remains impacted due to weather. Further updates will be provided as they are received.
identified Jun 06, 2026, 03:29 AM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact:Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted:Wireless services traversing Aurora, IL, USA [AUR] - EMEA will be impacted for the duration of this maintenance event. Location:Aurora, IL, USA [AUR] - EMEA Window Start Date/Time:SATURDAY 06JUN2026 08:00 EDT (SATURDAY 06JUN2026 12:00 UTC) Window End Date/Time:SATURDAY 06JUN2026 10:00 EDT (SATURDAY 06JUN2026 14:00 UTC) Reference #:CC62157782 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting:www.ice.com/subscriptions
identified Jun 08, 2026, 04:41 PM UTC

Description of Work: Please be advised that ICE Data Services will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: Wireless services traversing Aurora, IL, USA [AUR] - EMEA will be impacted for the duration of this maintenance event. Location: Aurora, IL, USA [AUR] - EMEA Window Start Date/Time: WEDNESDAY 10JUN2026 22:30 EDT (THURSDAY 11JUN2026 02:30 UTC) Window End Date/Time: WEDNESDAY 10JUN2026 23:30 EDT (THURSDAY 11JUN2026 03:30 UTC) Reference #: CHG1434286 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 10, 2026, 02:21 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Frankfurt, Germany [FR2] - Basildon, UK [BAS] are impacted by this event. Location: Frankfurt, Germany [FR2] - Basildon, UK [BAS] Date/Time: WEDNESDAY 10JUN2026 09:38 EDT (WEDNESDAY 10JUN2026 13:38 UTC) Reference #: INC30363529 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 10, 2026, 02:21 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Basildon, UK [BAS] are impacted by this event. Location: Frankfurt, Germany [FR2] - Slough, UK [LD4] Date/Time: WEDNESDAY 10JUN2026 09:38 EDT (WEDNESDAY 10JUN2026 13:38 UTC) Reference #: INC30363529 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 10, 2026, 02:21 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Frankfurt, Germany [FR2] - London, UK [THL] are impacted by this event. Location: Frankfurt, Germany [FR2] - London, UK [THL] Date/Time: WEDNESDAY 10JUN2026 09:38 EDT (WEDNESDAY 10JUN2026 13:38 UTC) Reference #: INC30363529 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 10, 2026, 03:23 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing Slough, UK [LD4] - Bergamo, Italy [IT3] are impacted by this event. Location: Slough, UK [LD4] - Bergamo, Italy [IT3] Date/Time: WEDNESDAY 10JUN2026 10:46 EDT (WEDNESDAY 10JUN2026 14:46 UTC) Reference #: INC30368388 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 10, 2026, 03:23 PM UTC

ICE Data Services Network Operations has detected a degradation of service as per below details: Service Event Details: Impact: Loss of data flow, packet loss and/or increased latency may be experienced Services Impacted: Wireless data services traversing London, UK [THL] - Bergamo, Italy [IT3] are impacted by this event. Location: London, UK [THL] - Bergamo, Italy [IT3] Date/Time: WEDNESDAY 10JUN2026 10:46 EDT (WEDNESDAY 10JUN2026 14:46 UTC) Reference #: INC30368388 Additional Information: Event is suspected to be due to weather related conditions. If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

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Major June 10, 2026 Service Advisory: INC30368155: Service Impact: BLUE ring services: Toronto, Canada [TR1] <-> Chicago, IL, USA [350C] 11h 15m High Availability: Americas

Started Jun 10, 2026, 03:17 PM UTC· resolved Jun 11, 2026, 02:32 AM UTC

identified Jun 02, 2026, 08:30 PM UTC

Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: RED ring services traversing Secaucus, NJ, USA [NY4] are impacted by this event. Services Not Impacted: BLUE ring services traversing Secaucus, NJ, USA [NY4] are not impacted by this event. Location: Secaucus, NJ, USA [NY4] Window Start Date/Time: TUESDAY 02JUN2026 21:00 EDT (WEDNESDAY 03JUN2026 01:00 UTC) Window End Date/Time: WEDNESDAY 03JUN2026 00:00 EDT (WEDNESDAY 03JUN2026 04:00 UTC) Reference #: CHG1432359 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 03, 2026, 04:10 AM UTC

Description of Work: Please be advised that ICE Data Services will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: RED ring services traversing Secaucus, NJ, USA [NY5] are impacted by this event. Services Not Impacted: BUE ring services traversing Secaucus, NJ, USA [NY5] are not impacted by this event. Location: Secaucus, NJ, USA [NY5] Window Start Date/Time: WEDNESDAY 03JUN2026 00:00 EDT (WEDNESDAY 03JUN2026 04:00 UTC) Window End Date/Time: WEDNESDAY 03JUN2026 03:59 EDT (WEDNESDAY 03JUN2026 07:59 UTC) Reference #: CHG1433152 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 08, 2026, 10:07 AM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing emergency maintenance work in order to address what has been determined to be a potential service degradation issue. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency Services Impacted: RED ring services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are impacted by this event. Services Not Impacted: BLUE ring services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are not impacted by this event. Location: Newark, NJ, USA [165H] - Paris, France [PAR2] Window Start Date/Time: MONDAY 08JUN2026 16:00 EDT (MONDAY 08JUN2026 20:00 UTC) Window End Date/Time: MONDAY 08JUN2026 22:00 EDT (TUESDAY 09JUN2026 02:00 UTC) Reference #: CC62140976 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 08, 2026, 04:29 PM UTC

Description of Work: Please be advised that an ICE Data Services Telco Vendor will be performing necessary maintenance activities in order to improve the resiliency, performance, and stability of our network. Impact: Loss of data flow, momentary impact, switch hits and/or increased latency. Services Impacted: RED ring services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are impacted by this event. Services Not Impacted: BLUE ring services traversing Newark, NJ, USA [165H] - Paris, France [PAR2] are not impacted by this event. Location: Newark, NJ, USA [165H] - Paris, France [PAR2] Window Start Date/Time: WEDNESDAY 10JUN2026 16:00 EDT (WEDNESDAY 10JUN2026 20:00 UTC) Window End Date/Time: THURSDAY 11JUN2026 00:00 EDT (THURSDAY 11JUN2026 04:00 UTC) Reference #: CC62193817 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions
identified Jun 10, 2026, 03:17 PM UTC

ICE Data Services Network Operations has detected a service event as per below details: Service Event Details: Impact: Loss of data flow, switch hits and/or increased latency. Services Impacted: BLUE ring services traversing Toronto, Canada [TR1] - Chicago, IL, USA [350C] are impacted by this event. Services Not Impacted: RED ring services traversing Toronto, Canada [TR1] - Chicago, IL, USA [350C] are not impacted by this event. Location: Toronto, Canada [TR1] - Chicago, IL, USA [350C] Date/Time: WEDNESDAY 10JUN2026 10:57 EDT (WEDNESDAY 10JUN2026 14:57 UTC) Reference #: INC30368155 If you require any further information, please do not hesitate to contact ICE Data Services Network Operations using the details below. ICE Data Services | 24x7 Network Operations [email protected] US: +1 770 661 0010 | Europe: +44 203 808 6638 | APAC: +61 3 8593 5999 | Option 1 Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions please contact us using the details provided above. Adjust your current notification preferences by visiting: www.ice.com/subscriptions

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