Resolved after 20 minutes, affecting Email System (SendGrid), on August 25, 2026.
A fix has been implemented and we are monitoring results
Affected components
Email System (SendGrid)
Update timeline
- investigating Aug 25, 2026, 12:25 PM UTC
We've identified an issue affecting confirmation emails sent through Formstack Forms. The Confirmation emails from forms are currently delayed or not being delivered, including test emails sent from the settings screen. Notification emails remain unaffected.
- monitoring Aug 25, 2026, 12:35 PM UTC
A fix has been implemented and we are monitoring results
- resolved Aug 25, 2026, 12:45 PM UTC
The incident has been resolved
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