Resolved after 6 hours 35 minutes, affecting Web Application and Connect API, on November 26, 2024.
The IntelliShift team saw intermittent network performance issues in one of the regions of the IntelliShift architecture that caused extended load times for certain users.
Affected components
Update timeline
- investigating Nov 26, 2024, 04:12 PM UTC
Select users reported intermittent IntelliShift application latency starting 11:00 AM EST. The IntelliShift team is investigating these performance issues causing extended load times for certain users.
- investigating Nov 26, 2024, 04:35 PM UTC
We are continuing to investigate this issue.
- investigating Nov 26, 2024, 04:51 PM UTC
A fix for the IntelliShift application latency has been implemented and we are monitoring the results.
- resolved Nov 26, 2024, 10:48 PM UTC
The IntelliShift team saw intermittent network performance issues in one of the regions of the IntelliShift architecture that caused extended load times for certain users.
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