Intellishift incident
Delays in Telematics Map and Fleet Status Updates
Resolved after 18 minutes, affecting Telematics and GPS location, on September 26, 2025.
The issue causing delays in updating the Telematics Map view and Fleet Status has been fully resolved. All systems are now operating normally, and all assets are updating again in real-time. Thank you for your patience while we worked to restore full functionality.
Affected components
Update timeline
- identified Sep 26, 2025, 03:12 PM UTC
We are currently investigating an issue impacting some assets’ telematics live feed, causing delays in updating the Telematics Map view and Fleet Status. Please note: All telematics data continues to be recorded, and we do not expect any data loss. One of our Cloud Partners has reported widespread issues with cloud hosting, which is also affecting some of our platform. We are working closely with them to ensure that the issue is resolved. We will share updates as soon as more information becomes available. Thank you for your patience and understanding.
- resolved Sep 26, 2025, 03:30 PM UTC
The issue causing delays in updating the Telematics Map view and Fleet Status has been fully resolved. All systems are now operating normally, and all assets are updating again in real-time. Thank you for your patience while we worked to restore full functionality.
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