IntelligenceBank incident

Partial Downtime with Content Risk Reviews

Resolved on October 2, 2025, affecting section-270329 (AU Web) and section-270329 (AU API) and 1 more.

resolved Oct 02, 2025, 05:48 PM UTC

From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window.

Started
Oct 02, 2025, 05:48 PM UTC
Resolved
Oct 02, 2025, 05:48 PM UTC
Duration
–
Detected by Pingoru
Oct 02, 2025, 05:48 PM UTC

Affected components

section-270329 (AU Web)section-270329 (AU API)section-270330 (US Web)section-270330 (US API)section-270331 (EU Web)section-270331 (EU API)section-270332 (CA Web)section-270332 (CA API)

Update timeline

  1. resolved Oct 02, 2025, 05:48 PM UTC

    From 11:25 pm October 2, 2025 AEST to 03:48 am October 3, 2025, there was a partial failure of content risk reviews due to an issue with our external virus scanning software. A patch was released within the standard SLA window.

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