Resolved after 3 hours 54 minutes, affecting Web Portal (portal.inteliquent.com), on November 18, 2025.
A fix has been implemented and our upstream provider is working through clearing remaining errors and latency.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:51 PM UTC
We are currently experiencing issues with access to our portal and orders processing due to an upstream provider. This may result in slow loading times or inability to access the portal for some customers and also affect processing of our orders including ports.
- investigating Nov 18, 2025, 02:00 PM UTC
We are continuing to investigate this issue.
- investigating Nov 18, 2025, 02:11 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 18, 2025, 04:53 PM UTC
A fix has been implemented and our upstream provider is working through clearing remaining errors and latency.
- resolved Nov 18, 2025, 05:45 PM UTC
This incident has been resolved.
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