Integrate.io incident

Salesforce related jobs are failing with "system down" error

Resolved after 6 hours 41 minutes, affecting Salesforce Destination, on May 21, 2026.

resolved May 22, 2026, 05:09 AM UTC

Please be advised that the Salesforce incident has been fully resolved. You can view the official status update here: https://status.salesforce.com/incidents/20004038 We kindly ask that you check your jobs utilizing Salesforce connectors; all integrations should now be fully functional. Should you have any further questions or continue to experience issues, please do not hesitate to reach out to us at [email protected]

Started
May 21, 2026, 10:27 PM UTC
Resolved
May 22, 2026, 05:09 AM UTC
Duration
6h 41m
Detected by Pingoru
May 21, 2026, 10:27 PM UTC

Affected components

Salesforce Destination

Update timeline

  1. investigating May 21, 2026, 10:27 PM UTC

    Issue - There’s a Salesforce service disruption. During a service disruption, end users can’t access the service. Please refer to more on Salesforce status - https://status.salesforce.com/incidents/20004038 Affected integrate.io jobs having the Salesforce connectors (Source/destination) are failing with an error message : Error Occurred While Authenticating: { "error" : "system_down", "error_description" : "system may be currently unavailable" }

  2. resolved May 22, 2026, 05:09 AM UTC

    Please be advised that the Salesforce incident has been fully resolved. You can view the official status update here: https://status.salesforce.com/incidents/20004038 We kindly ask that you check your jobs utilizing Salesforce connectors; all integrations should now be fully functional. Should you have any further questions or continue to experience issues, please do not hesitate to reach out to us at [email protected]

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