Instaclustr incident
Provisioning Failures for Cadence and Kafka Connect into a Private Network
Resolved after 7 hours 26 minutes, affecting Management Console and Cluster Management API, on March 24, 2026.
We are currently experiencing issues with provisioning Cadence and Kafka Connect clusters on AWS when provisioning into a Private Network through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
Affected components
Update timeline
- identified Mar 24, 2026, 01:10 AM UTC
We are currently experiencing issues with provisioning Cadence and Kafka Connect clusters on AWS when provisioning into a Private Network through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- resolved Mar 24, 2026, 08:36 AM UTC
A fix for this issue has been deployed.
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Amazon Web Services