Instaclustr incident

Provisioning Failures for Private Network PostgreSQL clusters with 3 nodes

Resolved after 9 hours 16 minutes, affecting Management Console and Cluster Management API, on July 29, 2026.

identified Jul 29, 2026, 03:38 AM UTC

We are continuing to work on a fix for this issue.

Started
Jul 29, 2026, 12:11 AM UTC
Resolved
Jul 29, 2026, 09:27 AM UTC
Duration
9h 16m
Detected by Pingoru
Jul 29, 2026, 12:11 AM UTC

Affected components

Management ConsoleCluster Management API

Update timeline

  1. identified Jul 29, 2026, 12:11 AM UTC

    We are currently experiencing issues with provisioning private network PostgreSQL clusters with 3 nodes through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

  2. identified Jul 29, 2026, 03:38 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jul 29, 2026, 09:27 AM UTC

    This incident has been resolved.

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