Instaclustr incident
Transient Elasticsearch Cluster Provisioning Failures for Google Cloud Platform
Resolved after 9 hours 50 minutes, affecting Management Console and Cluster Management API, on December 3, 2024.
The issue has been identified, and a fix is being worked on
Affected components
Update timeline
- investigating Dec 03, 2024, 09:55 PM UTC
We are currently experiencing transient issues with provisioning new ElasticSearch clusters on Google Cloud Platform through the Cluster Management API and Management Console. No other applications are affected by this (including OpenSearch). Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- identified Dec 04, 2024, 04:10 AM UTC
The issue has been identified, and a fix is being worked on
- resolved Dec 04, 2024, 07:45 AM UTC
A fix has been deployed and the issue has been resolved.
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