Instaclustr incident
Service Disruptions for Management Console and APIs
Resolved after 1 hour 4 minutes, affecting Management Console and Cluster Management API, on September 15, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Sep 15, 2025, 08:41 AM UTC
We are currently investigating elevated error rates affecting our Management Console and Cluster Management API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).
- identified Sep 15, 2025, 09:02 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 15, 2025, 09:13 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 15, 2025, 09:19 AM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 15, 2025, 09:23 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 15, 2025, 09:46 AM UTC
This incident has been resolved.
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