Instabug incident

Elevated latency and delayed data loading

Resolved after 1 hour 13 minutes, affecting Core and DSYM Upload and 1 more, on July 8, 2026.

monitoring Jul 08, 2026, 12:38 PM UTC

Beginning around 13:00 UTC on July 7, 2026, some customers may have experienced slower load times and delays in data appearing on their dashboards. We traced the cause to elevated load on part of our core infrastructure and have applied mitigations, including scaling the affected systems. Service performance has largely recovered. We are actively monitoring the situation and rolling out additional safeguards to prevent recurrence. We will post further updates as they become available.

Started
Jul 08, 2026, 12:38 PM UTC
Resolved
Jul 08, 2026, 01:51 PM UTC
Duration
1h 13m
Detected by Pingoru
Jul 08, 2026, 12:38 PM UTC

Affected components

CoreDSYM UploadWeb AppAPMCrashesCrashesSurveys & AnnouncementsBugsBugsFeature Requests

Update timeline

  1. monitoring Jul 08, 2026, 12:38 PM UTC

    Beginning around 13:00 UTC on July 7, 2026, some customers may have experienced slower load times and delays in data appearing on their dashboards. We traced the cause to elevated load on part of our core infrastructure and have applied mitigations, including scaling the affected systems. Service performance has largely recovered. We are actively monitoring the situation and rolling out additional safeguards to prevent recurrence. We will post further updates as they become available.

  2. resolved Jul 08, 2026, 01:51 PM UTC

    Fixes rolled out and the incident has been resolved.

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