Resolved after 5 hours 28 minutes, affecting Insightly Web App, on May 28, 2025.
We've identified the reason for the delays, and have implemented a fix. We will continue to monitor the message flows.
Affected components
Insightly Web App
Update timeline
- investigating May 28, 2025, 09:05 PM UTC
Insightly is currently experiencing a delay in sending outbound email notifications. This is only affecting our CRM and Service applications; the Marketing application is not affected.
- monitoring May 28, 2025, 09:49 PM UTC
We've identified the reason for the delays, and have implemented a fix. We will continue to monitor the message flows.
- resolved May 29, 2025, 02:33 AM UTC
This incident has been resolved.
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