Insightly incident
Host availability - Service Disruption (5:00 PM – 6:10 PM)
Resolved on July 24, 2025.
We experienced a service disruption between 5:00 PM and 6:10 PM, affecting both our API and application services. The issue was caused by a host failure within our infrastructure. Our team identified the root cause and restored service by 6:10 PM. We are continuing to monitor the system and will implement safeguards to prevent a recurrence. We apologize for the inconvenience and appreciate your patience.
Update timeline
- resolved Jul 24, 2025, 06:04 PM UTC
We experienced a service disruption between 5:00 PM and 6:10 PM, affecting both our API and application services. The issue was caused by a host failure within our infrastructure. Our team identified the root cause and restored service by 6:10 PM. We are continuing to monitor the system and will implement safeguards to prevent a recurrence. We apologize for the inconvenience and appreciate your patience.
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