Resolved after 5 hours 15 minutes, affecting Status of our EMEA Community Infrastructure and Status of our US Community Infrastructure, on November 10, 2025.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating Nov 10, 2025, 06:38 PM UTC
We’re investigating an issue where custom community pages may not load correctly.
- identified Nov 10, 2025, 08:15 PM UTC
Our engineering team has identified the root cause and is actively working on a fix.
- identified Nov 10, 2025, 09:08 PM UTC
We have applied the initial fix which resolves this issue for the majority of customers. We are actively working on a fix that continues to impact custom pages for less than 1% of CC customers.
- identified Nov 10, 2025, 10:19 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 10, 2025, 11:54 PM UTC
This incident has been resolved.
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