INKY incident

Dashboard may be slow and show dated information

Resolved after 1 hour 21 minutes, affecting Dashboard Services US and Dashboard Services EU, on October 21, 2025.

resolved Oct 21, 2025, 02:57 PM UTC

The backlog seems to have caught up, and Dashboard operations are back to normal.

Started
Oct 21, 2025, 01:36 PM UTC
Resolved
Oct 21, 2025, 02:57 PM UTC
Duration
1h 21m
Detected by Pingoru
Oct 21, 2025, 01:36 PM UTC

Affected components

Dashboard Services USDashboard Services EU

Update timeline

  1. identified Oct 21, 2025, 01:36 PM UTC

    Due to the AWS outage yesterday, users may experience the INKY Dashboards running a bit slower and showing some dated information on the Summary page. AWS is working through the backlog of data and as that is completed, the Dashboard speed and accuracy should return.

  2. resolved Oct 21, 2025, 02:57 PM UTC

    The backlog seems to have caught up, and Dashboard operations are back to normal.

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