Resolved after 2 days 20 hours, affecting Inky Region 1 - Southeast US and Inky Region 2 - Eastern US and 1 more, on December 5, 2025.
Processing has returned to normal speeds and deferred messages are being processed normally
Affected components
Update timeline
- investigating Dec 05, 2025, 05:27 PM UTC
Inky services had a mail processing delay from 11:15 to 12:00 on 12/5. An internal update failed and resulted in a slow down in mail processing. The result being that messages sent from 11:15 to approximately 12:00 ET on 12/5 may have experienced delivery delays during that period of time.
- identified Dec 05, 2025, 05:30 PM UTC
Processing has returned to normal speeds and deferred messages are being processed normally
- resolved Dec 08, 2025, 01:32 PM UTC
This incident has been resolved.
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