INKY incident
Viewing an encrypted email via the magic link option is not currently working
Major Vendor's status page →
Resolved after 1 hour 6 minutes, affecting Encryption Service, on June 9, 2025.
The fix is in place and authorization through the Sign in with email option should be working as expected again.
Affected components
Encryption Service
Update timeline
- investigating Jun 09, 2025, 05:16 PM UTC
If a recipient attempts to view an encrypted message via the "Sign in with email" option, they will receive an error and will not be able to view the message at this time. We are investigating the issue and hope to have a fix in place soon.
- resolved Jun 09, 2025, 06:23 PM UTC
The fix is in place and authorization through the Sign in with email option should be working as expected again.
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