Resolved after 1 day 23 hours, affecting Office 365, on August 12, 2025.
We have not seen a reoccurrence of this issue it appears that the external issue to Inky has been resolved.
Affected components
Update timeline
- investigating Aug 12, 2025, 03:02 PM UTC
We are currently investigating the cause of deferrals we are seeing with some email from O365 causing a delay in the delivery of email.
- investigating Aug 12, 2025, 06:05 PM UTC
Inky continues to investigate the issue with email delays
- monitoring Aug 13, 2025, 12:24 PM UTC
Inky is continuing to monitor for any further signs of Microsoft connection difficulties. We are seeking a response from Microsoft on the cause of the issues that appear to have been isolated to either a single Microsoft region or server.
- resolved Aug 14, 2025, 02:47 PM UTC
We have not seen a reoccurrence of this issue it appears that the external issue to Inky has been resolved.
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