Resolved after 18 minutes, affecting WorldPay, on April 14, 2026.
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Worldpay on 14/04/2026 between 15:42 and 16:00 CEST. We confirm that as of 16:00 CEST on 14/04/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).
Affected components
Update timeline
- resolved Apr 14, 2026, 02:19 PM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Worldpay on 14/04/2026 between 15:42 and 16:00 CEST. We confirm that as of 16:00 CEST on 14/04/2026, normal service has been resumed and your customers will now be able to make payments normally. We also confirm that the issue has an external responsibility (independent of Worldline).
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