Infoblox incident
Delay in updating new DNS resource records (US Region)
Resolved after 4 hours 20 minutes, affecting DNS - North America, on January 26, 2026.
A fix has been deployed, and new DNS record Create, Update, and Delete operations are now propagating correctly to NIOS-X servers. We are continuing to monitor the service. If you are experiencing any production impact, please contact Infoblox Support.
Affected components
Update timeline
- investigating Jan 26, 2026, 03:48 AM UTC
We are experiencing an issue with Universal DDI in the North America region, where customers may encounter problems with Create, Update, or Delete operations for DNS resource records. As a result, these changes may not propagate correctly to NIOS-X servers.
- investigating Jan 26, 2026, 04:39 AM UTC
We are continuing to investigate this issue.
- investigating Jan 26, 2026, 05:47 AM UTC
We are continuing to investigate the issue. If you are experiencing any production impact related to this issue, please contact Infoblox Support.
- monitoring Jan 26, 2026, 07:19 AM UTC
A fix has been deployed, and new DNS record Create, Update, and Delete operations are now propagating correctly to NIOS-X servers. We are continuing to monitor the service. If you are experiencing any production impact, please contact Infoblox Support.
- resolved Jan 26, 2026, 08:09 AM UTC
This incident has been resolved.
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