InEvent incident

Bi-weekly digest emails sent repeatedly

Resolved after 10 minutes, affecting Postmark Email Service, on September 30, 2026.

resolved Sep 30, 2026, 03:44 PM UTC

This issue is resolved. We found and fixed a code issue that caused the automated bi-weekly digest email to be sent more often than scheduled. Digest emails are back on their normal schedule. No other emails or platform features were affected. If you received extra digest emails, you can delete them, and you don't need to do anything on your account. We're sorry for the inconvenience.

Started
Sep 30, 2026, 03:33 PM UTC
Resolved
Sep 30, 2026, 03:44 PM UTC
Duration
10m
Detected by Pingoru
Sep 30, 2026, 03:33 PM UTC

Affected components

Postmark Email Service

Update timeline

  1. investigating Sep 30, 2026, 03:33 PM UTC

    We're looking into reports that some admins are getting the automated bi-weekly digest email more often than scheduled. Only the digest email is affected. All other emails and platform features are working normally. You can delete any extra digest emails, and you don't need to do anything on your account. We'll post another update as soon as we have more information.

  2. resolved Sep 30, 2026, 03:44 PM UTC

    This issue is resolved. We found and fixed a code issue that caused the automated bi-weekly digest email to be sent more often than scheduled. Digest emails are back on their normal schedule. No other emails or platform features were affected. If you received extra digest emails, you can delete them, and you don't need to do anything on your account. We're sorry for the inconvenience.

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