Resolved on October 6, 2024.
Earlier today, between 2:00 PM and 6:00 PM, our image processing infrastructure experienced delays due to an unexpected load and a failure in our image machine learning processing system. This caused a temporary backlog. The issue has now been fully resolved, and the system has caught up with all processing tasks. No data was lost during this period. We apologize for any inconvenience this may have caused and appreciate your understanding. Thank you for your patience.
Update timeline
- resolved Oct 06, 2024, 04:42 PM UTC
Earlier today, between 2:00 PM and 6:00 PM, our image processing infrastructure experienced delays due to an unexpected load and a failure in our image machine learning processing system. This caused a temporary backlog. The issue has now been fully resolved, and the system has caught up with all processing tasks. No data was lost during this period. We apologize for any inconvenience this may have caused and appreciate your understanding. Thank you for your patience.
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