[INC-1051] Imperva Management Portal ABP Dashboard Issue

Update timeline

1. investigating May 27, 2026, 07:22 PM UTC

   We have discovered a potential service degradation, affecting some ABP dashboards. Customer sites are still fully protected by Advanced Bot Protection at this time. Technical teams are investigating. Further updates to follow. Next update will be shared no later then 19:52 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

2. investigating May 27, 2026, 08:04 PM UTC

   Investigation and remediation activities are currently in progress, with engineering teams actively working to identify the root cause and restore service stability. Next update will be shared no later then 20:33 UTC.

3. monitoring May 27, 2026, 08:47 PM UTC

   Technical teams have implemented mitigation measures and the ABP dashboards are now operating normally. Teams will continue to closely monitor the environment, and further updates will be shared as they become available.

4. monitoring May 27, 2026, 10:23 PM UTC

   The technical team remains in the monitoring phase to ensure service stability and confirm that the issue does not recur. The next update will be shared no later then 22:53 UTC.

5. resolved May 27, 2026, 10:52 PM UTC

   No abnormalities were observed during the monitoring period. The incident has been resolved, and normal service levels have been fully restored for the Imperva Advanced Bot Protection service.