Imperva incident

[INC-1034] Imperva Management Portal Login Issue

Resolved after 1 hour 18 minutes, affecting Cloud Security Management Platform, on May 12, 2026.

resolved May 12, 2026, 12:15 PM UTC

The incident has been resolved and normal service levels have been restored for the Imperva Management Portal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

Started
May 12, 2026, 10:56 AM UTC
Resolved
May 12, 2026, 12:15 PM UTC
Duration
1h 18m
Detected by Pingoru
May 12, 2026, 10:56 AM UTC

Affected components

Cloud Security Management Platform

Update timeline

  1. investigating May 12, 2026, 10:56 AM UTC

    We have discovered a potential service degradation, affecting customers ability to log in to the Imperva Management Portal. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  2. monitoring May 12, 2026, 11:23 AM UTC

    Technical teams have performed remedial actions and the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

  3. resolved May 12, 2026, 12:15 PM UTC

    The incident has been resolved and normal service levels have been restored for the Imperva Management Portal. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

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