Imperva incident

[INC-1143] ABP Service issue

Resolved after 1 hour 17 minutes, affecting Advanced BOT Protection, on September 23, 2026.

resolved Sep 23, 2026, 06:00 AM UTC

The incident has been resolved and normal service levels have been restored for the Imperva Advanced Bot Protection service.

Started
Sep 23, 2026, 04:42 AM UTC
Resolved
Sep 23, 2026, 06:00 AM UTC
Duration
1h 17m
Detected by Pingoru
Sep 23, 2026, 04:42 AM UTC

Affected components

Advanced BOT Protection

Update timeline

  1. investigating Sep 23, 2026, 04:42 AM UTC

    We are aware of an ABP issue affecting some users on Google Chrome 153 and above. Other browsers and versions are not currently affected. Customer sites are still fully protected by Advanced Bot Protection at this time. Our team is actively working on a fix. Technical teams are investigating. Further updates to follow.

  2. investigating Sep 23, 2026, 05:20 AM UTC

    Our teams continue to work on implementing mitigation measures to address the issue. Technical teams are still engaged and actively investigating. Customer sites are still fully protected by Advanced Bot Protection at this time.

  3. identified Sep 23, 2026, 05:40 AM UTC

    We have identified the source of the issue affecting the Advanced Bot Protection service. Technical teams are working on a mitigation. Further updates to follow.

  4. monitoring Sep 23, 2026, 05:52 AM UTC

    Technical teams have performed remedial actions and the Advanced Bot Protection service has been restored. Technical teams will continue monitoring the system. Further updates to follow.

  5. resolved Sep 23, 2026, 06:00 AM UTC

    The incident has been resolved and normal service levels have been restored for the Imperva Advanced Bot Protection service.

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