Resolved after 2 hours 44 minutes, affecting APAC Request App and EU Request App and 1 more, on January 21, 2026.
We have deployed a fix to resolve the issue and are currently monitoring. All users should be able to log into Immuta SaaS Marketplace at this time. If you are continuing to experience issues or have any questions or concerns about this outage, please contact Immuta Support at https://support.immuta.com or via email at [email protected]
Affected components
Update timeline
- investigating Jan 21, 2026, 09:57 AM UTC
We are currently receiving reports that the Immuta SaaS Marketplace in the EU region is rejecting access with 401 errors. The Immuta team is investigating. If you have any questions or concerns about this outage, please do not hesitate to contact our Immuta Support team by opening a ticket at https://support.immuta.com or via email at [email protected]
- investigating Jan 21, 2026, 09:57 AM UTC
We are continuing to investigate this issue.
- investigating Jan 21, 2026, 10:12 AM UTC
We beleive we have identified the issue and are working to deploy a fix. We will provide updates regarding status as we have additional information. If you have any questions or concerns about this outage, please do not hesitate to contact our Immuta Support team by opening a ticket at https://support.immuta.com or via email at [email protected]
- identified Jan 21, 2026, 10:12 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 21, 2026, 10:15 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jan 21, 2026, 11:30 AM UTC
We have deployed a fix to resolve the issue and are currently monitoring. All users should be able to log into Immuta SaaS Marketplace at this time. If you are continuing to experience issues or have any questions or concerns about this outage, please contact Immuta Support at https://support.immuta.com or via email at [email protected]
- resolved Jan 21, 2026, 12:42 PM UTC
This incident has been resolved.
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