imgix incident

Increased errors for new render requests (Rendering & Legacy video APIs)

Resolved after 2 hours 9 minutes, affecting Rendering Infrastructure, on June 4, 2026.

monitoring Jun 04, 2026, 04:00 PM UTC

Error rates have subsided to normal levels. We will continue to monitor for updates.

Started
Jun 04, 2026, 02:44 PM UTC
Resolved
Jun 04, 2026, 04:54 PM UTC
Duration
2h 9m
Detected by Pingoru
Jun 04, 2026, 02:44 PM UTC

Affected components

Rendering Infrastructure

Update timeline

  1. investigating Jun 04, 2026, 02:44 PM UTC

    We are currently investigating increased 5xx errors for new image render requests.

  2. identified Jun 04, 2026, 02:52 PM UTC

    We have identified a correlation with an ongoing Google Cloud incident, which reports degradation for VM services in multiple locations. We continue monitoring errors rates and updates from Google Cloud.

  3. identified Jun 04, 2026, 03:45 PM UTC

    We are seeing a large reduction in error rates. We will continue to monitor for updates.

  4. monitoring Jun 04, 2026, 04:00 PM UTC

    Error rates have subsided to normal levels. We will continue to monitor for updates.

  5. resolved Jun 04, 2026, 04:54 PM UTC

    This incident has been resolved.

Your product runs on more than imgix

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →