imgix incident

Issue with receiving support requests

Resolved after 3 hours 42 minutes, on November 6, 2024.

resolved Nov 06, 2024, 09:29 PM UTC

We have fixed the [email protected] email address and are processing our backlog of support requests. If you sent an email and have not received a reply until today, please reach back out to us through our contact form: https://dashboard.imgix.com/contact

Started
Nov 06, 2024, 05:47 PM UTC
Resolved
Nov 06, 2024, 09:29 PM UTC
Duration
3h 42m
Detected by Pingoru
Nov 06, 2024, 05:47 PM UTC

Update timeline

  1. identified Nov 06, 2024, 05:47 PM UTC

    We have identified an issue with receiving support requests to [email protected] and are working on a fix. In the meantime, please use our contact form to reach support: https://dashboard.imgix.com/contact

  2. resolved Nov 06, 2024, 09:29 PM UTC

    We have fixed the [email protected] email address and are processing our backlog of support requests. If you sent an email and have not received a reply until today, please reach back out to us through our contact form: https://dashboard.imgix.com/contact

Your product runs on more than imgix

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →