imgix incident

Inconsistent results in Purge requests

Resolved after 9 hours 53 minutes, affecting Purging, on November 8, 2024.

investigating Nov 08, 2024, 06:55 AM UTC

Our engineering team is currently investigating an issue with our Purge API, where requests to purge assets may not consistently result in the latest asset version being displayed. The rendering service remains unaffected, and we are working to identify the root cause to resolve this as quickly as possible.

Started
Nov 08, 2024, 06:55 AM UTC
Resolved
Nov 08, 2024, 04:48 PM UTC
Duration
9h 53m
Detected by Pingoru
Nov 08, 2024, 06:55 AM UTC

Affected components

Purging

Update timeline

  1. investigating Nov 08, 2024, 06:55 AM UTC

    Our engineering team is currently investigating an issue with our Purge API, where requests to purge assets may not consistently result in the latest asset version being displayed. The rendering service remains unaffected, and we are working to identify the root cause to resolve this as quickly as possible.

  2. resolved Nov 08, 2024, 04:48 PM UTC

    This incident has been resolved.

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