imgix incident

Investigating increased latency for cache misses in the EU region

Resolved after 1 hour 49 minutes, affecting Rendering Infrastructure, on October 27, 2025.

monitoring Oct 27, 2025, 03:25 PM UTC

Latency has returned to normal for the affected EU region. We will continue to monitor the situation.

Started
Oct 27, 2025, 02:07 PM UTC
Resolved
Oct 27, 2025, 03:56 PM UTC
Duration
1h 49m
Detected by Pingoru
Oct 27, 2025, 02:07 PM UTC

Affected components

Rendering Infrastructure

Update timeline

  1. investigating Oct 27, 2025, 02:07 PM UTC

    We are investigating increased latency for cache misses in the EU region.

  2. identified Oct 27, 2025, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 27, 2025, 03:25 PM UTC

    Latency has returned to normal for the affected EU region. We will continue to monitor the situation.

  4. resolved Oct 27, 2025, 03:56 PM UTC

    This incident has been resolved.

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