imgix incident

Investigating errors with plan upgrades through the dashboard.

Resolved after 8 hours 43 minutes, affecting Web Administration Tools, on January 26, 2026.

identified Jan 26, 2026, 04:15 PM UTC

We are investigating a billing issue with upgrading plan types. If you need to upgrade your plan, please reach out to support as a workaround.

Started: Jan 26, 2026, 04:15 PM UTC
Resolved: Jan 27, 2026, 12:58 AM UTC
Duration: 8h 43m
Detected by Pingoru: Jan 26, 2026, 04:15 PM UTC

Affected components

Web Administration Tools

Update timeline

identified Jan 26, 2026, 04:15 PM UTC

We are investigating a billing issue with upgrading plan types. If you need to upgrade your plan, please reach out to support as a workaround.
resolved Jan 27, 2026, 12:58 AM UTC

This incident has been resolved.

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