ImageKit incident

Video processing error

Resolved after 5 minutes, affecting Imagekit Website & Dashboard and Video Delivery and Processing, on August 27, 2025.

monitoring Aug 27, 2025, 08:44 AM UTC

We are now monitoring the services.

Started
Aug 27, 2025, 08:41 AM UTC
Resolved
Aug 27, 2025, 08:46 AM UTC
Duration
5m
Detected by Pingoru
Aug 27, 2025, 08:41 AM UTC

Affected components

Imagekit Website & DashboardVideo Delivery and Processing

Update timeline

  1. investigating Aug 27, 2025, 08:41 AM UTC

    We are currently investigating the issue. New video processing is giving error. Certain bulk operations like copy, move, delete etc are stalled.

  2. identified Aug 27, 2025, 08:44 AM UTC

    The issue has been identified and a fixed is being deployed.

  3. monitoring Aug 27, 2025, 08:44 AM UTC

    We are now monitoring the services.

  4. resolved Aug 27, 2025, 08:46 AM UTC

    The incident has been resolved.

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