ImageKit incident

Elevated latency and error rate

Resolved after 14 minutes, affecting Image Transformation - SGP Region and Image Transformation - MUM Region and 1 more, on September 8, 2025.

monitoring Sep 08, 2025, 12:03 PM UTC

We are continuing to monitor the issue. System latency has returned to normal.

Started
Sep 08, 2025, 12:00 PM UTC
Resolved
Sep 08, 2025, 12:15 PM UTC
Duration
14m
Detected by Pingoru
Sep 08, 2025, 12:00 PM UTC

Affected components

Image Transformation - SGP RegionImage Transformation - MUM RegionImage Transformation - EU RegionImage Transformation - US West RegionImage Transformation - AUS Region

Update timeline

  1. investigating Sep 08, 2025, 12:00 PM UTC

    We have identified the issue and fixing it.

  2. identified Sep 08, 2025, 12:03 PM UTC

    The issue has been fixed.

  3. monitoring Sep 08, 2025, 12:03 PM UTC

    We are continuing to monitor the issue. System latency has returned to normal.

  4. resolved Sep 09, 2025, 10:24 AM UTC

    This incident has been resolved.

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