ImageKit incident

Delay in video processing jobs

Resolved after 2 hours 2 minutes, affecting Video Delivery and Processing, on September 10, 2025.

monitoring Sep 10, 2025, 07:06 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 10, 2025, 05:11 AM UTC
Resolved
Sep 10, 2025, 07:14 AM UTC
Duration
2h 2m
Detected by Pingoru
Sep 10, 2025, 05:11 AM UTC

Affected components

Video Delivery and Processing

Update timeline

  1. investigating Sep 10, 2025, 06:40 AM UTC

    We are currently investigating the issue.

  2. identified Sep 10, 2025, 07:00 AM UTC

    The issue has been identified and a fix is being implemented. Some of the existing jobs have failed permanently.

  3. monitoring Sep 10, 2025, 07:06 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 10, 2025, 07:14 AM UTC

    This incident has been resolved.

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